Conex Quick Connect (CQC)

Conex Quick Connect (“CQC,” “we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect personal information provided by users of our website and services.

1. Information We Collect

We may collect personal information such as:

• Name, email address, and phone number when you contact us or place an order.
• Payment and billing information for order processing.
• Non-personal information like browser type, device information, and IP address to improve website performance.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Respond to customer service inquiries.
• Improve our website, products, and services.
• Comply with legal and regulatory obligations under Tennessee and U.S. law.

3. Information Sharing

We do not sell or rent your personal information. We may share data only with:

• Trusted third-party service providers (e.g., payment processors or shipping companies).
• Legal authorities if required by law or to protect our rights and safety.

4. Data Security

We maintain reasonable security measures to protect your data. However, no system is completely secure, and users assume limited risk when transmitting data online.

5. Your Rights

Tennessee residents have the right to:

• Access and request a copy of their data.
• Request correction or deletion of inaccurate information.
• Opt out of marketing communications.

Requests can be submitted via our website contact form or email.

6. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our site after changes indicates acceptance of the updated policy.

1. Product Use

CQC products are designed only for securing empty shipping containers on trailers. For loaded containers, users must utilize additional safety equipment including crisscrossed chains and chain binders as recommended. Failure to follow safety recommendations may result in unsafe conditions and void product warranties.

2. User Responsibility

All commercial haulers and CDL drivers are fully responsible for ensuring their loads comply with federal and state Department of Transportation (DOT) regulations. CQC is not liable for improper use, overloading, or failure to follow safety procedures.

3. Warranty & Limitation of Liability

• CQC products include a limited warranty covering manufacturing defects only.
• The warranty does not cover damage from misuse, modification, or failure to follow recommended guidelines.
• CQC shall not be held liable for any incidental or consequential damages arising from improper use or installation.

4. Purchases & Payment

All transactions are processed securely. By placing an order, you agree to provide accurate and complete payment information.

5. Returns & Refunds

Returns may be accepted within 30 days of delivery for unused products in original condition. Customers are responsible for return shipping unless the product was defective or incorrect.

6. Governing Law

These Terms and any disputes arising under them shall be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.